Frequently Asked Questions
Ordering & Shipping
1. How long does shipping take?
Standard shipping typically takes 5-10 business days within Canada. Express shipping options are available at checkout for faster delivery.
2. Do you ship internationally?
Yes! We ship to most countries worldwide. International shipping times vary by destination, typically 10-21 business days.
3. How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order directly on our website using the "Track Your Order" link in the footer.
4. Can I change or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of purchase. Contact us immediately at our support email and we'll do our best to accommodate your request.
Products & Sizing
5. How do I choose the right lifting belt size?
Measure around your navel (belly button) while standing relaxed. Use our sizing guide on each product page to match your measurement to the correct size. When in doubt, size up for flexible belts and size down for lever belts.
6. What's the difference between a lever belt and a prong belt?
A lever belt uses a quick-release lever mechanism for fast, consistent tightening — ideal for powerlifting. A prong belt uses a traditional buckle and offers more adjustability. Lever belts are preferred for heavy lifting; prong belts are more versatile for everyday training.
7. Are your lifting belts suitable for beginners?
Absolutely! Our flexible belts like the Flex Core and Stealth Flex are perfect for beginners — they're comfortable, easy to use, and provide great support as you build strength. The Alpha Power Lever Belt is better suited for intermediate to advanced lifters.
8. What exercises are lifting belts used for?
Lifting belts are most beneficial for heavy compound movements including squats, deadlifts, overhead press, and Romanian deadlifts. They help increase intra-abdominal pressure for safer, stronger lifts.
9. Should I wear a belt for every exercise?
No — belts are best reserved for your heaviest sets (typically 80%+ of your max). Wearing a belt for every exercise can reduce core strength development. Use it as a performance tool, not a crutch.
10. How do I care for my lifting belt?
Wipe down with a damp cloth after use and allow to air dry. Avoid soaking leather belts in water. Store flat or hanging — never folded — to maintain shape. Condition leather belts every few months with leather conditioner.
Returns & Warranty
11. What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unused, unwashed, and in original packaging. Contact our support team to initiate a return.
12. What if my item arrives damaged or defective?
We're sorry to hear that! Contact us within 7 days of delivery with photos of the damage and we'll send a replacement or issue a full refund immediately.
13. Do your products come with a warranty?
Yes! Our lifting belts come with a 1-year warranty against manufacturing defects. Activewear is covered for 90 days. Normal wear and tear is not covered.
Payments & Security
14. What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption.
15. Is it safe to shop on your website?
Absolutely. Our store uses industry-standard SSL encryption to protect your personal and payment information. We never store your credit card details.
16. Do you offer payment plans or buy now, pay later?
Yes! We offer flexible payment options through Shop Pay Installments, allowing you to split your purchase into easy payments with no interest.
Fitness & Training
17. I'm a complete beginner — where do I start?
Start with our Flex Core Lifting Belt or Back Support for foundational support during bodyweight and light resistance exercises. As you progress to heavier lifts, upgrade to our Stealth Flex or Alpha Power Lever Belt.
18. Can I use your products for home workouts?
Yes! All our products are designed with home gym athletes in mind. Our belts and support gear work just as effectively in your garage gym as they do in a commercial gym.
19. What's the difference between the Stealth Flex Pink and Green belts?
Both belts are identical in construction, materials, and performance — the only difference is the colorway. Choose the color that matches your style and motivates you to train!
20. Do you offer bundle deals or discounts?
Yes! We periodically offer bundle deals and seasonal promotions. Sign up for our email newsletter to be the first to know about sales, new arrivals, and exclusive discounts.